Privacy Policy

1. Who we are

This Privacy Policy applies to the jurcord. product family: the marketing site (https://get.jurcord.com), the citizen finder (https://jurcord.com), and the practice workspace (https://app.jurcord.com).

For privacy requests during the pilot, contact hello@jurcord.com.

jurcord. is in a free testing / pilot phase. We are not yet registered as a company in Kosovo and cannot accept money, fees, or payments from anyone. Testing access is given free of charge to anyone until we can offer legal payments. No invoices, paid subscriptions, or tax billing are active.

2. Data we collect

Depending on which site you use, we may process:

• Account data for the workspace (name, email, role, firm affiliation, authentication and security settings).
• Matter and office data you enter in the workspace (clients, cases, documents, appointments, notes, and related records) — typically as a processor for the law firm that owns the account.
• Demo or contact requests submitted on the marketing site (name, email, firm, message).
• Directory profile data published on the finder (only listings we have permission to show).
• Technical logs such as IP address, browser type, approximate location derived from IP, and timestamps needed for security and reliability.

3. Why we process data

We process personal data to:

• Provide and improve the pilot services you request.
• Authenticate users, protect accounts, and prevent abuse.
• Respond to demo requests and support messages.
• Operate the public finder directory with authorized listings.
• Meet legal obligations that apply to us.

4. Law firms and client data

When a law firm uses the workspace, that firm typically acts as the controller of client and matter data. jurcord. processes that data on the firm’s instructions to provide the service.

Firms remain responsible for having a lawful basis to upload client information and for informing their clients where required.

5. Sharing

We do not sell personal data. We may share data with infrastructure providers that host or secure the service (for example cloud hosting, email delivery, or object storage), under contracts that limit their use of the data to providing those services.

We may disclose information if required by law or to protect the rights, safety, or integrity of the service.

6. Retention

Pilot accounts and related data are kept while the pilot is active and for a reasonable period afterward for security, backup, and dispute handling, unless a firm or user requests earlier deletion where applicable.

You may request access, correction, export, or deletion of personal data by contacting us. Workspace users may also use in-product privacy tools where available.

7. Security

We use administrative and technical measures appropriate to a pilot product (access controls, encrypted transport, and audit logging where enabled). No method of transmission or storage is perfectly secure.

8. International transfers

Infrastructure may be located in the EU/EEA or other regions used by our hosting providers. Where transfers occur, we rely on appropriate safeguards offered by those providers.

9. Children

jurcord. is directed at adults and professional users. It is not intended for children.

10. Changes

We may update this policy as the pilot evolves (including when paid plans or tax-related features launch). Material changes will be reflected by updating the effective date on this page.